As IT Sourcing & Provider Manager you are responsible for executing strategic and operational IT sourcing activities, maintaining strong vendor and provider relationships, and ensuring high-quality commercial and contractual outcomes.
You act as a stabilizing and experienced contributor within the team—and play a key part in shaping the maturity, efficiency, and professionalism of the IT purchasing function.
IT Sourcing & Provider Manager (f/m/d)
Berlin, Düsseldorf
Full-time
Permanent employee
Ihre Mission
Your Role
- Lead end-to-end IT sourcing initiatives for software, cloud, managed services, and IT services
- Manage the full sourcing lifecycle including requirement clarification, market screening, RFI/RFP processes, bid evaluation, negotiations, and award recommendations
- Conduct structured commercial negotiations with IT vendors, including dominant market providers
- Manage IT contracts throughout the lifecycle (renewals, renegotiations, amendments, and terminations)
- Ensure contractual and regulatory compliance in collaboration with Legal, Data Protection, and Information Security
- Develop and maintain contract standards, sourcing templates, and negotiation best practices
- Manage IT vendors and service providers through KPI/SLA monitoring and governance frameworks
- Conduct regular provider performance and business reviews to ensure service quality and continuous improvement
- Handle operational escalations and support long-term provider performance optimization
- Perform market analysis, benchmarking, pricing assessments, and TCO/ROI evaluations
- Critically review vendor proposals, business cases, and scope definitions to ensure commercial value
- Support complex IT sourcing programs and transformation initiatives (e.g., migrations or infrastructure programs)
- Collaborate closely with IT, Finance, Legal, and other key stakeholders to align commercial and technical objectives
- Prepare management-ready reports, presentations, and decision documents
- Contribute to team development through knowledge sharing, sourcing playbooks, and process improvements
Your Profile and Qualifications
- 3–7 years of experience in IT sourcing, IT procurement, or vendor/provider management
- Strong negotiation experience with major IT vendors, including suppliers in concentrated markets
- Solid understanding of RFP processes, commercial evaluations, and IT contract structures (SLAs, KPIs, service credits, exit clauses)
- Experience in provider governance, performance management, and service oversight
- Strong analytical and structured working style with high attention to detail
- Excellent stakeholder management and communication skills
- Fluent in English and German (C1 or higher), with practical exposure to German contract law
Your Work Atmosphere and Perspectives
- Become part of a forward-thinking company that is driving digital and business transformation in the metal industry
- Receive a competitive compensation package and additional benefits, such as a subsidy for the “Deutschlandticket” rail pass, a discounted Urban Sports Club membership and access to many other employee offers
- Work in an international, dynamic, and diverse team with a strong team spirit and a hands-on mentality that is driving digital transformation in a traditional industry
- Benefit from an open feedback culture and transparent communication and decision-making processes
- Take advantage of a wide range of individual training, courses, and coaching opportunities for optimal personal development and improve your language skills in our free German and English courses
- Work in a modern, hybrid environment with flexible and employee-friendly working hours (full-time = 38.5 hours)
- Meet your colleagues in a modern office with good public transport connections
- Look forward to our regular and occasional company and team events
About us
Kloeckner & Co is one of the world's largest producer-independent steel and metal distributors and one of the leading steel service companies. With a distribution and service network of around 120 locations, primarily in North America and the DACH region, Kloeckner & Co serves over 60,000 customers. The Group currently employs around 6,400 people. With the expansion of its portfolio of CO2-reduced materials, services and logistics under the new umbrella brand Nexigen®, the company is emphasizing its role as a pioneer of a sustainable steel industry. At the same time, as a pioneer of digital transformation in the steel industry, Kloeckner & Co has set itself the goal of digitizing and largely automating its supply and service chain. The company aims to become the leading one-stop store for steel, other materials, equipment and processing services in Europe and America. In our digital hub kloeckner.i GmbH, we bundle all projects geared towards this under one roof. With currently 100 employees, we work as a hybrid at the Berlin and Düsseldorf sites.